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SIP Provider PCH (AT)

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The SIP Trunk from PCH was first tested and released with SwyxWare 11.25.0.0.

The SIP Trunk from PCH is a SIP Trunk with user authentication, i.e. you receive information on user ID, user name and password. The names may differ, or you may only receive a name or ID with password. In this case the user ID is identical to the user name when configuring the SIP trunk in SwyxWare.

The actual interoperability tests were performed by PCH, not by the Swyx TAP.

Platforms 

SwyxWare
The SIP Trunk from PCH can be used from SwyxWare 11.25.0.0 on. When using an earlier version of SwyxWare incompatibilities cannot be excluded and use is at your own risk.

SwyxON
The SIP Trunk from PCH is suitable for central connection in the data center.

Configuration 

When creating the SIP trunk group, select the profile 'PCH IT Solution GmbH - Taurus (AT)'. If the profile is not included in the corresponding list, you can download the required CustomProviderProfiles.config for SwyxWare at the end of this article. For more information about using this file, see Configuration and Adaptation of SIP Providers via Provider Profiles.

When creating the actual SIP trunk, a SIP URI must be entered after entering the phone number range so that incoming calls can be assigned. The assigned number block must be taken into account in the correct format.

Example
Number block: +43 51 9988776600 ... +43 51 9988776699
In this case, the SIP URI must be entered in the format 05199887766*@*.
 
In the codec dialog G.722 can be deselected as supported codec. T.38 has to be deselected as supported codec.
 
Since the PCH SIP trunk uses a higher session interval than the SwyxWare for calls, in the windows registry on the SwyxWare server under HKLM\Software\Wow6432Node\Swyx\LinkMgr\CurrentVersion\Options two new DWORD values can be created named SipMinSessionTimerIntervalSeconds and SipSessionTimerIntervalSeconds assign the value 120 (decimal) to each of them. Finally, the LinkMgr service must be restarted.
Important: This setting affects all SIP trunks.


Tested Features 

  • Incoming/outgoing national calls
  • Correct Calling Line Identification (CLI) on national and calls
  • Holding and retrieving calls
  • Toggeling between two calls
  • Call transfer
  • Conferencing
  • Mutually supported codecs: G.711a/ G.711u/ G.729
  • Incoming/outgoing DTMF signaling in accordance with via SIP INFO
  • FAX transmission via G.711

Restrictions:
FAX transmission via T.38 is not supported

Test date:
01/10/2018 with SwyxWare 11.25.0.0
25/05/2020 with SwyxWare 12.00.0.0
19/09/2021 with SwyxWare 13.00

CustomProviderProfiles PCH (AT)
kb5172_CustomProviderProfiles_PCH(AT).zip

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Swyx in no way guarantees the accuracy of this third-party contact information nor is responsible for it's content.

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