The SIP Trunk from RoutIT was first tested and released with a SwyxWare 2011R2.
RoutIT is offering a SIP trunk with user authentication. You have received information about UserID, UserName and UserPassword, whereas the naming may differ, or you might have only received UserName and -password. In this case, UserID and UserName are identical.
The SIP Trunk from RoutIT (NL) can be used without restrictions from SwyxWare 2011R2 on.
The SIP Trunk from RoutIT (NL) is not released for central connection in the data center.
When creating the SIP trunk group, select the profile 'RoutITs (NL)'.
RoutIT is operating with a number of different servers. Therefore it is not possible to preconfigure the Proxy Server in the "SIP" tab of the Trunkgroup properties. In this field, please enter the IP address or server name that RoutIT has named you. RoutIT will usually send you information about the registration domain, too. These information must be entered into the field "Realm" in the "SIP" tab of the Trunkgroup properties.
In the codec dialog, G.722 has to be deselected.
For T.38 FAX transmission, the checkbox "Remove T.38 codec from initial invite" has to be selected in the codec dialog.
It is recommended to deactivate the internal encryption of the SwyxWare.
- Incoming/outgoing national calls
- Incoming/outgoing international calls
- Correct Calling Line Identification (CLI) on national and international calls
- Holding and retrieving calls
- Toggeling between two calls
- Call transfer
- Mutually supported codecs: G.711a/ G.711µ/ G.729
- Incoming/outgoing DTMF signaling in accordance with via RFC2833
- T38 negotiation and FAX transmission
- CLIP No Screening is not allowed in the Netherlands
02/10/2012 with SwyxWare V2011R2, QF3
23/01/2014 with SwyxWare2013R3
28/05/2015 with SwyxWare2015R2
Verifying interoperability between different SIP providers and the Swyx solution is part of the Enreach Technology Alliance Programme (TAP) tasks. Due to different implementations of the SIP RFCs, it is necessary to determine and provide an individual configuration for each SIP provider.
Within the TAP, Enreach tests a large number of national and international SIP providers in order to make statements about the interoperability with the Swyx solution and the functional scope of the respective SIP trunk. These results and, if needed, configuration advice are published in Help Center articles.
Enreach is in close contact with selected SIP providers to ensure a quick troubleshooting in case of incompatibilities. In addition, tests are repeated at regular intervals to ensure consistent quality.
Despite regular retests it cannot be excluded that incompatibilities with the Swyx solution may occur due to changes in the SIP connection on the provider side or that the provided profile is no longer valid. After creating the trunk group or SIP trunk, the profile settings should be compared with the provider's information and adjusted accordingly in case of deviations.
However, should incompatibilities or problems occur with a tested SIP trunk, no claims for recourse against Enreach GmbH can be derived from this. In such cases, you can contact Enreach Support via your specialist dealer.
The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Swyx in no way guarantees the accuracy of this third-party contact information nor is responsible for it's content.