General
The SIP Trunk from sipcall was first tested and released with SwyxWare 11.32.0.0.
The SIP Trunk from sipcall is a SIP Trunk with user authentication, i.e. you receive information on user ID, user name and password. The names may differ, or you may only receive a name or ID with password. In this case the user ID is identical to the user name when configuring the SIP trunk in SwyxWare.
Platforms
SwyxWare
The SIP Trunk from sipcall can be used from SwyxWare 11.32.0.0 on.
SwyxON
The SIP Trunk from sipcall is released for central connection in the data center.
Configuration
When creating the SIP trunk group, select the profile 'sipcall (CH)'.
Codec Configuration
In the codec dialog for FAX transmission via T.38 the two options "Remove T.38 codec from initial invite" and "Prohibit T.38 reinvite by sender" must be activated.
Number suppressionTo support number suppression, a customized profile must be imported into the SwyxWare and then assigned. The required custom profile for import is available for download at the end of this article. The profile is called "sipcall TMP (CH)". For more information about using this file, see Configuration and Adaptation of SIP Providers via Provider Profiles. From SwyxWare 13.30 on, this customization is included in the existing profile by default. For existing installations, the profile must be reloaded after the SwyxWare update. To do this, make any changes to the existing profile, then reassign the official profile. |
Tested Features
- Incoming/outgoing national /international calls
- Correct Calling Line Identification (CLI) on national / intenational calls
- CLIP No Screening national
- Holding and retrieving calls
- Toggeling between two calls
- Call transfer
- Call forwarding
- Conferencing
- Mutually supported codecs:
- G.722
- G.711A
- G.711u
- G.729
- Incoming/outgoing DTMF signaling in accordance with via RFC2833
- FAX transmission via T.38 with G.711 fallback
Restrictions
None
Tests
06/12/2023 with SwyxWare 13.29
10/11/2018 with SwyxWare 11.32.0.0
Disclaimer
Verifying interoperability between different SIP providers and the Swyx solution is part of the Enreach Technology Alliance Programme (TAP) tasks. Due to different implementations of the SIP RFCs, it is necessary to determine and provide an individual configuration for each SIP provider.
Within the TAP, Enreach tests a large number of national and international SIP providers in order to make statements about the interoperability with the Swyx solution and the functional scope of the respective SIP trunk. These results and, if needed, configuration advice are published in Help Center articles.
Enreach is in close contact with selected SIP providers to ensure a quick troubleshooting in case of incompatibilities. In addition, tests are repeated at regular intervals to ensure consistent quality.
Despite regular retests it cannot be excluded that incompatibilities with the Swyx solution may occur due to changes in the SIP connection on the provider side or that the provided profile is no longer valid. After creating the trunk group or SIP trunk, the profile settings should be compared with the provider's information and adjusted accordingly in case of deviations.
However, should incompatibilities or problems occur with a tested SIP trunk, no claims for recourse against Enreach GmbH can be derived from this. In such cases, you can contact Enreach Support via your specialist dealer.
The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Swyx in no way guarantees the accuracy of this third-party contact information nor is responsible for it's content.
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