SIP Provider Sunrise (CH)

General

The SIP Trunk from Sunrise was first tested and released with a SwyxWare 2015 R3.

Sunrise (CH) is offering registerless SIP trunks. This means that the authentication is based on the public IP address of the SwyxWare server. Therefore, you need a static, public IP address from your ISP assigned to the SwyxWare server.

The actual interoperability tests were executed by Aarenet, the certification department from Sunrise, not by the Enreach TAP.

Platforms

SwyxWare

The SIP Trunk from Sunrise can be used according to the settings listed below from SwyxWare 13.10 on.

SwyxON

The SIP Trunk from Sunrise is released for central connection in the data center.

Configuration

During creation of the SIP Trunkgroup, profile 'Sunrise Business VD (CH)' has to be selected.

Sunrise is operating with a number of different servers. Therefore, after creating the SIP trunk group, it is necessary to configure the Proxy Server in the "SIP" tab of the Trunkgroup Properties dialog, by entering the IP address that Sunrise has named you.

Codec Configuration

During creation of the actual trunk, in the codec configuration dialog, T.38 has to be deselected as supported codec. This step could also be performed afterwards in the properties of the SIP trunk, underneath the 'Codecs' tab.

Tested Features

• Incoming/outgoing national calls
• Incoming/outgoing international calls
• Correct Calling Line Identification (CLI) on national and international calls
• CLIP No Screening
• Holding and retrieving calls
• Toggeling between two calls
• Call transfer
• Conferencing
• Mutually supported codec: G.711a/ G.711u
• Incoming/outgoing DTMF signaling in accordance with via RFC2833
• FAX transmission via G.711

Limitations

None

Tests

Disclaimer

Verifying interoperability between different SIP providers and the Swyx solution is part of the Enreach Technology Alliance Programme (TAP) tasks. Due to different implementations of the SIP RFCs, it is necessary to determine and provide an individual configuration for each SIP provider.

Within the TAP, Enreach tests a large number of national and international SIP providers in order to make statements about the interoperability with the Swyx solution and the functional scope of the respective SIP trunk. These results and, if needed, configuration advice are published in Help Center articles.

Enreach is in close contact with selected SIP providers to ensure a quick troubleshooting in case of incompatibilities. In addition, tests are repeated at regular intervals to ensure consistent quality.

Despite regular retests it cannot be excluded that incompatibilities with the Swyx solution may occur due to changes in the SIP connection on the provider side or that the provided profile is no longer valid. After creating the trunk group or SIP trunk, the profile settings should be compared with the provider's information and adjusted accordingly in case of deviations.

However, should incompatibilities or problems occur with a tested SIP trunk, no claims for recourse against Enreach GmbH can be derived from this. In such cases, you can contact Enreach Support via your specialist dealer.

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Swyx in no way guarantees the accuracy of this third-party contact information nor is responsible for it's content.