The information in this article applies to the following products:
- SwyxPhone L74
Summary
Enreach releases the new firmware V2 R0.10.0 for the new SwyxPhone L74.
Please note that the firmware and especially the corresponding SwyxPhone L74 phones are only released and technically supported from Swyx 13.25 (Beta) and 13.27 respectively.
Information
Recommended firmware to support the SwyxPhone L74 introduced with Swyx 13.27.
This firmware version contains some fixes for issues which were observed in the integration and field test phase and additionally a couple of specific performance improvements.
For the SwyxPhone L74 the V2 R0.10.0 is the default version for Swyx 13.27
Known limitation: With Swyx 13.25 SwyxPhone L74 cannot be updated to a new firmware via the standard mechanism. There are 2 recommended workarounds:
Recommended workarounds:
- Update to Swyx 13.26 (release March 2023) or 13.27 (Release June 2023) and follow then the standard update procedure.
- 13.25: Manual update of the SwyxPhone via web interface:
Download the firmware manually from the Enreach download server (please find the links below).
Open the web - administration of the related SwyxPhone and authenticate yourself with the "Administrative Password for Desk Phones" (see also Swyx Control Center Documentation, Chap.4.6.1.).
Go to "File Transfer->Phone Application", upload the corresponding firmware into the phone and start the update.
Note on SwyxPhone Firmware Update
To update the firmware at your SwyxServer you have to perform the following steps related to the installed Swyx version:
Open the Server Settings within the SwyxWare Administration and select the tab "SwyxPhone Firmware Update". Within this configuration select the option "Get". Hereby the SwyxServer will contact the Swyx FTP server (ftp.swyx.com) which is configured by default and query the latest firmware version. To update the firmware at your SwyxServer you have to perform the following steps related to the installed Swyx version.
After this you could validate, that the new firmware version was updated by checking the firmware version information.
Manual Download of SwyxPhone Firmware
In the context of a standard Swyx installation is no need for a manual download and update of the SwyxPhone firmware. Nevertheless there are some use cases where the manual update or the usage of a local FTP server make sense or is mandatory.
For that purpose you can find the download link here:
- SwyxPhone L74 - FW version V2 R0.10.0: Download firmware now
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