Hussam Ghuzlan
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Swyx Update Service
Summary: This article describes the Swyx Update Service License handling. An explanation of Update Licenses, which can be obtained via Swyx Update Service Licenses, can be found in the article: Up...
Memory Usage of SwyxIt! on Windows Terminalserver
Summary: The memory usage of SwyxIt! has increased since version 6.10. This increase is of particular importance in a terminal server environment. This article describes the changes of the memory u...
Hardware Recommendations for SwyxWare 11
Summary: This article gives recommendations for server and client systems regarding their hardware. The recommendations are no minimum requirements, which are below the given values. Information: ...
Detection of Voicemails in Remote Inquiry
Summary: SwyxServer detects Voicemails using a special X header and, if the option "Use only E-mails from SwyxServer's originating voicemail address" is activated,the originating address. Informati...
Remote inquiry sometimes does not find any voicemails when MS Exchange is used
Symptoms: Sometimes Remote Inquiry does not find any voicemails when Microsoft Exchange 2007 or 2010 is used as mail server. Cause: SwyxServer uses IMAP4 to retrieve voicemails from a user's email...
Remote Inquiry maybe doesn't work with MS Exchange 2007
Summary: Using the Microsoft Exchange 2007 the Remote Inquiry maybe doesn't detect any Voicemails in the Inbox. So the Remote Inquiry act as there are no Voicemails. This problem doesn't exsist wit...
IMAP-Authentication for Remote Inquiry
Summary: With SwyxWare 2013 the Authentication-Method for Voicemail Remote Inquiry for IMAP4 has been changed. While in the past SwyxWare used LOGIN, from SwyxWare 2013 on PLAIN will be used by def...
Simplify account configuration for voicemail remote inquiry
Summary: The configuration of the voicemail remote inquiry requires to enter the mail account and password on several locations(Standard Voicemail and within each call routing action or graphical s...
Voicemail Remote Inquiry via IMAP4, Problems and Solutions (Overview)
Typical problems and their causes: Announcement "Your mailbox cannot be accessed, please check your access parameters": Please check points 1-6 of the following list. No (new) voicemails are found...
Write Call Details Records into a database
SwyxServer writes CDRs into a table named IpPbxCDR. To create this table, use one of the SQL initialization scripts downloadable at the end of this article, or create it with the same columns using...