Information:

SwyxIt! does not support Remote Desktop Audio. Therefore customers install SwyxIt! locally (for Audio) and on the terminal server for running in a session. SwyxIt! in the terminal session runs in CTI-master mode and controls the local SwyxIt!

When SwyxIt!s "Pop-up" function is enabled, e.g. for incoming calls, both SwyxIt! Windows pop up

Pop-up means
* the main window is restored / brought to front
* the Notifications for calls and call notifications shown in the Windows notification area

Pop-up means all SwyxIt! Pop-up functions

* Pop-up on ringing
* Pop-up on hook-off

Configuration Setting

|Section|Client|
|Subsection|RemoteDesktop|
|Keyname|PopupMode|
|Type|int|
|Value|0 - Local Only|1- Terminal Session Only|2-Both|
|Default|2|

The setting applies to all users.

To set the mode, do the following:

1. Open SwyxWare PowerShell

2. Enter connect-ippbx (add parameters according to online help when you connect to a remote server or need to specify an account to connect with)

3. To set the PopupMode enter:

set-IpPbxGlobalConfigItem -Section Client -SubSection RemoteDesktop -Key PopupMode -Value x (Replace x with 0, 1 or 2)

Restart SwyxIt! or log off and on again to pickup the setting.