INFO: SwyxIt! Client SDK

One strength of SwyxIt! is the possibility of integration into 3rd party software. This allows starting calls from CRM software or popping up screens depending on the caller id. It is even possible to build systems for predictive dialing. SwyxIt! provides two ways of integration into 3rd party applications: TAPI and Client SDK. Both interfaces allow at least basic call control. If there are no special reasons for using TAPI (e.g. an existing TAPI application), we recommend to use the Client SDK. Using Client SDK you may use any call control options of SwyxIt!.

 

The central module on a client PC is the Client Line Manager (CLMgr.exe). All applications like SwyxIt!, Swyx Client TSP, Swyx Outlook Addin and third party applications are running on top of the Client Line Manager. For this the Client Line Manager provides a COM interface one can use for controlling lines (establish calls, switch lines, ...).

 

The Client SDK includes a documentation, documented interface definition (CLMgrPub.idl) and some example applications in Visual C++, C#, Visual Basic and Visual Basic Script.

Information

For detailed information about the SDK please read the documents that are included in every SDK package.

 

Support
Swyx provides technical support for this SDK through the Technology Alliance Program only.
If you have questions or feedback please contact form on that page.

 

SDK versions
The SwyxWare 11 SDK (or newer SDKs) can be found at the end of this article.
Older SDK versions have an own Knowledge Base article which can be found here:

• SwyxIt! 11 Client SDK
• SwyxIt! 2015 (v10.00) Client SDK
• SwyxIt! 2013/2015 Audio Device Plugin SDK
• SwyxIt! 2013 (v9.00) Client SDK
• SwyxIt! 2011 R2 (v8.00 R2) Client SDK
• SwyxIt! 2011 R2 (v8.00 R2) Audio Device Plugin SDK
• SwyxIt! 2011 (v8.00) Client SDK
• SwyxIt! v7.00 Client SDK
• SwyxIt! v6.20 Client SDK
• SwyxIt! v6.10/v6.11/v6.12 Client SDK
• SwyxIt! v6.02 Client SDK
• SwyxIt! v4.3/v4.4/v5.0x/v6.0/v6.01 Client SDK
• SwyxIt! v4.1 Client SDK
• SwyxIt! v4.0 Client SDK

References

• SwyxIt! 12.00 Client SDK
  SwyxItClientSDK_v12.00.0.0.zip
  
  
• SwyxIt! 12.10 Client SDK
  SwyxItClientSDK_v12.10.0.0.zip

 

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Swyx in no way guarantees the accuracy of this third-party contact information nor is responsible for it's content.