The SIP Trunk from TIPICALL (UK) was first tested and released with a SwyxWare 2103R5.
The SIP Trunk from TIPICALL is a registerless SIP trunk. This means that the authentication is based on the public IP address of the SwyxWare server. Therefore, you need a static, public IP address from your ISP assigned to the SwyxWare server.
The actual tests were performed by TIPICALL itself, not by the Enreach TAP.
The SIP Trunk from TIPICALL can be used according to the settings listed below from SwyxWare 2013 R5.
The SIP Trunk from TIPICALL is not released for central connection in the data center.
During creation of the SIP Trunkgroup, the profile 'Tipicall (UK)' must be selected. The preconfigured IP address for the Proxy server needs to be checked and adopted if necessary.
In the case where the SwyxWare server is running with a private IP address and the static, public IP address is provided by NAT gateway, it is necessary to configure a STUN server in the properties of the SIP trunk group, under the tab 'SIP'. A list of public STUN servers can e.g. be found at http://www.voip-info.org/wiki/view/STUN
During creation of the actual trunk, in the codec configuration dialog, T.38 has to be deselected as supported codec. This step could also be performed afterwards in the properties of the SIP trunk, underneath the 'Codecs' tab.
- Incoming/outgoing national calls
- Incoming/outgoing international calls
- Correct Calling Line Identification (CLI) on national and international calls
- CLIP No Screening
- Holding and retrieving calls
- Toggeling between two calls
- Call transfer
- Mutually supported codecs: G.711a/ G.711µ/ G.729
- Incoming/outgoing DTMF signaling in accordance with RFC2833
- FAX transmission via G.711
29/10/2014 with SwyxWare2013R5
17/11/2014 with SwyxWare2015
Verifying interoperability between different SIP providers and the Swyx solution is part of the Enreach Technology Alliance Programme (TAP) tasks. Due to different implementations of the SIP RFCs, it is necessary to determine and provide an individual configuration for each SIP provider.
Within the TAP, Enreach tests a large number of national and international SIP providers in order to make statements about the interoperability with the Swyx solution and the functional scope of the respective SIP trunk. These results and, if needed, configuration advice are published in Help Center articles.
Enreach is in close contact with selected SIP providers to ensure a quick troubleshooting in case of incompatibilities. In addition, tests are repeated at regular intervals to ensure consistent quality.
Despite regular retests it cannot be excluded that incompatibilities with the Swyx solution may occur due to changes in the SIP connection on the provider side or that the provided profile is no longer valid. After creating the trunk group or SIP trunk, the profile settings should be compared with the provider's information and adjusted accordingly in case of deviations.
However, should incompatibilities or problems occur with a tested SIP trunk, no claims for recourse against Enreach GmbH can be derived from this. In such cases, you can contact Enreach Support via your specialist dealer.
The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Swyx in no way guarantees the accuracy of this third-party contact information nor is responsible for it's content.