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Implement the new DSGVO reliably with Swyx
On 25 May, the new basic data protection regulation will enter into force and ensure a uniform system for the protection of personal data. All companies are affected by it and have to deal with the...
How to request permanent SwyxWare licenses
Summary: When installing SwyxWare limited licenses (30 days) will be entered first. This article describes what to do to get permanent licenses. Information: A permanent SwyxWare license is coupled...
Creating a SyslogTrace
Set up any local syslog server. For long-term monitoring, it may be necessary to select a syslog server that allows the syslog messages to be stored in a file. If several bases are in use, you can ...
Measures for improving the success rate of fax transmission with SwyxFax via SIP provider
Depending on the operating environment, using SwyxFax via SIP provider may imply a relatively high error rate. This article describes four measures for improving the success rate: Using QoS Config...
Support of feature ClipNoScreening for SIP trunks
Summary ClipNoScreening stands for the capability to signal two differents numbers: the Network Provided Number of the caller the User Provided Number (not screened) 'No screening' means that the...
Incoming Calls via several SIP providers don't work
Symptoms Incoming calls via certain SIP providers are rejected with ERROR 404 (URL not found). Outgoing calls are possible. Cause SIP provider uses asterisk (e.g. Voiceflex). Therewith the numbe...
Notes on OPENSCAPE devices (April 2018)
IMPORTANT: to avoid device damage during firmware update it is advisable to use a local FTP server (in company LAN) to update the system phones and not the FTP server that Swyx provides. I.e. the f...
Configuration of your Firewall / NAT Router to use SwyxWare SIP Trunks (kb2988)
Summary From version 5.00 of SwyxWare on it's possible to configure SIP links to do phone calls via IP (Internet telephony) and not only via ISDN or analog lines. SwyxWare SIP links can be register...
SIP Provider Vodafone R.6 (DE)
General The Vodafone IP Anlagen Anschluss (R.6) was first tested and released with SwyxWare 14.00. The Vodafone IP Anlagen Anschluss (R.6) is available as a SIP Trunk without registration (Static M...
Release of SwyxWare Compact for DataCenter 12.00
Release of the SwyxWare 12.00 for usage as SwyxWare Compact for Data Center. Information about the version and download files can be found in the article about the on Premise version of SwyxWare 1...