SIP Provider Deutsche Telekom, VoiceData Connection (DE)

General

The Deutsche Telekom is offering the possibility to perform telephony on a SIP base to their business customers, when using their VoiceData connection. This is not a traditional SIP trunk, but nevertheless the SwyxWare can be configured accordingly use this connection for telephony. This can only be used when it is combined with internet access from Deutsche Telekom, it cannot be used an any other internet connection.

DNS configuration

Basically the DNS server of the respective Internet access provider should always be entered on the SwyxWare server (or router).

DNS in the VoIP environment for Telekom connections

For Telekom connections with PPPoE dial-up (xDSL), these are automatically assigned when dialing in. For CompanyConnect (CoCo)/GermanyLAN Connect IP (DCIP) as well as for Business Premium Access (BPA) these are stored on the customer letter. There must be no confusion between CoCo/DCIP and BPA DNS servers!

The DNS server for the respective product must always be used. In the worst case, incorrect configuration can lead to SIP trunks not being registered, to temporary problems (e.g. dropped calls) or to Quality of Service (QoS) not working. The customer should therefore know whether he has a CoCo, DCIP or BPA.

Important: From SwyxWare 12.00.0.0 a VoiceData profile with encryption via TLS is available. To use this profile it is necessary to import the Telekom Root certificate into the Windows Certificate Store of the SwyxWare server. Further information can be found in the download link at the end of this article.

A detailed configuration guide (in German) can be downloaded at the end of this article.

Platforms

SwyxWare

The VoiceData connection from Deutsche Telekom can be used according to the settings listed below from SwyxWare2015 R2 on.

SwyxON

The VoiceData connection of Deutsche Telekom can be terminated locally at the customer's premises via a corresponding gateway and connected to the data centre via a gateway line.

Configuration

Required information:

• Access number (previously T-Online Number) or its alias, i.e. 11223344
• Personal password for the Telekom VoiceData connection
• assigned numbers (usually threei), i.e.. 040112233, 04011223334, 040112235

These information is provided by Deutsche Telekom when the connection is created or can be accessed through the Telekom customer center.

For each single assigned number, a dedicated SIP trunk group with the profile  "Telekom VoiceData (DE)" must be created. When configuring the user data for each SIP trunk, the associated public number must be entered as User ID in format canonical with plus, i.e. +4940112233. As UserName, the Access number must be configured. In order to enable forwarding of inbound external calls to another external destination, the number of simultanous call on each trunk must at least be '2'.

After the public calling number was assigned to a user, the exclusive usage of this trunk for that specific user must be configured through the routing records of the SIP trunk.

If an external, inbound call needs to be forwarded to another external destination, it is necessary to signal the public number of the forwarding party. This has to be configured in the tab 'NUmber signaling' of the trunk properties (Use: Originator's number, if assigned to this trunk, otherwise: Number of the transferor.)

During creation of the actual trunk, in the codec configuration dialog, T.38 has to be deselected as supported codec. This step could also be performed afterwards in the properties of the SIP trunk, underneath the 'Codecs' tab.

Tested Features