General
The information published here applies exclusively to ecotel sipTrunk2.0, but not to sipAccount2.0.
The ecotel sipTrunk 2.0 is a SIP trunk with user authentication. You will receive information to register the SIP trunk and which SIP server has to be used.
Configuration
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IMPORTANT Currently ecotel is expanding its SIP infrastructure and has installed a geo-redundant system with nodes in Frankfurt and Düsseldorf. For new installations information about the node to be used should be available. Starting with SwyxWare 12.40 there will be profiles for the two nodes: - ecotel DUS (DE) which have to be selected accordingly. For older SwyxWare installations the profile "ecotel sipTrunk 2.0 (DE)" has to be selected. Afterwards the entry "trunk3.sip-ecotel.de" has to be changed to "trunkf.sip-ecotel.de" for Frankfurt or to "trunkd.sip-ecotel.de" for Düsseldorf in the properties of the trunk group in the tab 'SIP', in the fields 'Registrar' and 'Proxy'. Existing customers already using ecotel sipTrunk 2.0 will be informed by ecotel when to reconfigure and which server to use. |
During creation of the SIP trunkgroup, profile 'ecotel sipTrunk 2.0 (DE)' has to be selected.
Important: After creation of the SIP trunkgroup, underneath the properties of the trunkgroup, in the field 'Realm' of the 'SIP' tab, the customer individual value has to entered. This value is named 'SIP Registrar/Domain/Realm' in the documents from ecotel, i.e. '12345678.sip-ecotel.de'. Until SwyxWare 11.10.1 including, it is necessary to change the entries underneath the properties of the trunkgroup for the fields 'Registrar' and 'Proxy' from "trunk.sip-ecotel.de" to "trunk3.sip-ecotel.de" .
During the following creation of the actual SIP trunk, when providing the registration information, in the fields 'User ID' and 'Username' the 'Benutzername' from the ecotel documents have to be entered.
After specifying the number range, it is necessary to configure a SIP URI for the trunk. The assigned number block and the numberformat must be considered.
Example:
Numberblock: +49 231 9988776600 ... +49 231 9988776699
In this case, the SIP URI must be entered in the format 004923199887766*@*.
Tested Features
- Incoming/outgoing national calls
- Incoming/outgoing international calls
- Correct Calling Line Identification (CLI) on national and international calls
- CLIP No Screening
- Holding and retrieving calls
- Toggeling between two calls
- Call transfer
- Conferencing
- Mutually supported codecs: G.711
- Incoming/outgoing DTMF signaling in accordance with via RFC2833
- Fax transmission via G.711
Restrictions:
FAX transmission via T.38 is not supported
Test date:
03/01/2018 with SwyxWare 11.10.1
20/01/2021 with SwyxWare 12.30
SwyxHowTo_ecotel.pdf
kb4989_SwyxHowTo_ecotel.pdf
The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Swyx in no way guarantees the accuracy of this third-party contact information nor is responsible for it's content.
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