General
The IPfonie Extended SIP trunk from Plusnet was first tested and released as QSC IPfonie Extended with a SwyxWare 2011R2.
The IPfonie Extended SIP trunk from Plusnet is a SIP trunk with user authentication. You have received information about UserID, UserName and UserPassword, whereas the naming may differ, or you might have only received UserName and -password. In this case, UserID and UserName are identical.
Platforms
SwyxWare
The IPfonie Extended SIP trunk from Plusnet can be used from SwyxWare 2011R2 on.
SwyxON
The IPfonie Extended SIP trunk from Plusnet is released for central connection in the data center.
Configuration
During creation of the SIP Trunkgroup, profile 'Plusnet IPfonie (DE)' must be selected.
Codec Configuration
During creation of the actual trunk, in the codec configuration dialog, T.38 has to be deselected as supported codec. This step could also be performed afterwards in the properties of the SIP trunk, underneath the 'Codecs' tab.
CLIP No Screening
To activate the feature CLIP No screening in the SwyxWare, it is necessary to set the option "Always use originator's number" in the tab "Number signalling" of the SIP trunk settings.
Tested Features
- Incoming/outgoing national calls
- Incoming/outgoing international calls
- Correct Calling Line Identification (CLI) on national and international calls
- CLIP No Screening in accordance with the description above
- Holding and retrieving calls
- Toggeling between two calls
- Call transfer
- Call forwarding
- Conferencing
- Mutually supported codecs:
- G.722
- G.711a
- G.711µ
- G.729
- Incoming/outgoing DTMF signaling in accordance with via RFC2833
- FAX transmission via G.711
Restrictions
None
Test date
31/08/2012 with SwyxWare2011R2, QF3 (QSC IPfonie Extended)
02/07/2013 with SwyxWare2013 (QSC IPfonie Extended)
06/11/2014 with SwyxWare2015 (QSC IPfonie Extended)
14/09/2017 with SwyxWare 11 (QSC IPfonie Extended)
26/03/2024 with SwyxWare 13.31 (QSC IPfonie Extended)
Disclaimer
Verifying interoperability between different SIP providers and the Swyx solution is part of the Enreach Technology Alliance Programme (TAP) tasks. Due to different implementations of the SIP RFCs, it is necessary to determine and provide an individual configuration for each SIP provider.
Within the TAP, Enreach tests a large number of national and international SIP providers in order to make statements about the interoperability with the Swyx solution and the functional scope of the respective SIP trunk. These results and, if needed, configuration advice are published in Help Center articles.
Enreach is in close contact with selected SIP providers to ensure a quick troubleshooting in case of incompatibilities. In addition, tests are repeated at regular intervals to ensure consistent quality.
Despite regular retests it cannot be excluded that incompatibilities with the Swyx solution may occur due to changes in the SIP connection on the provider side or that the provided profile is no longer valid. After creating the trunk group or SIP trunk, the profile settings should be compared with the provider's information and adjusted accordingly in case of deviations.
However, should incompatibilities or problems occur with a tested SIP trunk, no claims for recourse against Enreach GmbH can be derived from this. In such cases, you can contact Enreach Support via your specialist dealer.
The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Enreach in no way guarantees the accuracy of this third-party contact information nor is responsible for it's content.
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