The SIP Trunk from NetCologne was first tested and released with a SwyxWare 2015. The profile for the SIP Trunk from Netcolgone was updated with the SwyxWare 12.40. This adapted profile is available for SwyxWare 12 via CustomProviderProfiles.config for download at the end of this article. For more information on how to use this file see Configuration and Adaptation of SIP Providers via Provider Profiles.
The SIP Trunk from NetCologne can only be used in combination with the internet connection from NetCologne.
NetCologne is also offering a SIP Trunk with encryption. This one can be used on any internet connection.
NetCologne is offering a SIP trunk with user authentication. You have received information about UserID, UserName and UserPassword, whereas the naming may differ, or you might have only received UserName and -password. In this case, UserID and UserName are identical.
The SIP Trunk from NetCologne can be used without restrictions from SwyxWare 12.30 on. When using an earlier version of SwyxWare incompatibilities cannot be excluded and use is at your own risk.
The SIP Trunk from NetCologne in a SwyxON environment is not supported.
In order to assign incoming calls to the correct trunk, it is necessary to configure a SIP URI for the trunk. The assigned number block and the number format must be considered.
Number block: +49 221 1234560 ... +49 221 1234569
In this case, the SIP URI must be entered in the format +49221123456*@*.
- Incoming/outgoing national calls
- Incoming/outgoing international calls
- Correct Calling Line Identification (CLI) on national and international calls
- CLIP No Screening
- Holding and retrieving calls
- Toggeling between two calls
- Call transfer
- Mutually supported codecs:
- T.38 for FAX Negotiation
- Incoming/outgoing DTMF signaling in accordance with via RFC2833
- T.38 Negotiation and FAX Transmission
05/11/2014 with SwyxWare 2015
26/05/2017 with SwyxWare 2015 R40.2
25/02/2021 with SwyxWare 12.30
Verifying interoperability between different SIP providers and the Swyx solution is part of the Enreach Technology Alliance Programme (TAP) tasks. Due to different implementations of the SIP RFCs, it is necessary to determine and provide an individual configuration for each SIP provider.
Within the TAP, Enreach tests a large number of national and international SIP providers in order to make statements about the interoperability with the Swyx solution and the functional scope of the respective SIP trunk. These results and, if needed, configuration advice are published in Help Center articles.
Enreach is in close contact with selected SIP providers to ensure a quick troubleshooting in case of incompatibilities. In addition, tests are repeated at regular intervals to ensure consistent quality.
Despite regular retests it cannot be excluded that incompatibilities with the Swyx solution may occur due to changes in the SIP connection on the provider side or that the provided profile is no longer valid. After creating the trunk group or SIP trunk, the profile settings should be compared with the provider's information and adjusted accordingly in case of deviations.
However, should incompatibilities or problems occur with a tested SIP trunk, no claims for recourse against Enreach GmbH can be derived from this. In such cases, you can contact Enreach Support via your specialist dealer.
The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Swyx in no way guarantees the accuracy of this third-party contact information nor is responsible for it's content.