General
Inexio is offering a SIP trunk with user authentication. You have received information about UserID, UserName and UserPassword, whereas the naming may differ, or you might have only received UserName and -password. In this case, UserID and UserName are identical.
Platforms
SwyxWare
The SIP Trunk from inexio can be used according to the settings listed below from SwyxWare 2015 R40.1 on.
SwyxON
The SIP Trunk from inexio is released for central connection in the data center.
Configuration
During creation of the SIP trunk group, profile 'inexio KGaA C5 on-net v2'' must be selected.
Important note (29.11.2023) Problems are currently being observed with network transitions from inexio to other SIP providers, which can prevent a call from being established. This is caused by an incompatibility of the SessionTimer. In this case, the attached CustomProviderProfiles.config must be imported with some adjustments to the provider profile. For more information about using this file, see Configuration and Adaptation of SIP Providers via Provider Profiles. After importing the file, the profile "inexio KGaA C5 TMP" must be selected As of SwyxWare 13.30, these changes are already included in the profile. For existing installations, the profile must be imported again after the SwyxWare update. To do this, make any changes to the existing profile and then reassign the official profile. |
SIP URIs
When creating the actual SIP trunk, a SIP URI must be entered after configuration of the phone number range so that incoming calls can be assigned. The assigned number block must be taken into account in the correct format.
Example:
Number block: +49 231 9988776600 ... +49 231 9988776699
In this case, the SIP URI must be entered in the format +4923199887766*@*.
CLIP No Screening
To activate the feature CLIP No screening in the SwyxWare, it is necessary to set the option "Always use originator's number" in the tab "Number signalling" of the SIP trunk settings.
Tested Features
- Incoming/outgoing national calls
- Incoming/outgoing international calls
- Correct Calling Line Identification (CLI) on national and international calls
- CLIP No Screening
- Holding and retrieving calls
- Toggeling between two calls
- Call transfer
- Conferencing
- Mutually supported codecs:
- G.722
- G.711a
- G.711u
- G.729
- Incoming/outgoing DTMF signaling via RFC2833
- FAX transmission via G.711
Restrictions
None
Test date
12/12/2023 with SwyxWare 13.29
06/03/2017 with SwyxWare 2015 R40.1
Disclaimer
Verifying interoperability between different SIP providers and the Swyx solution is part of the Enreach Technology Alliance Programme (TAP) tasks. Due to different implementations of the SIP RFCs, it is necessary to determine and provide an individual configuration for each SIP provider.
Within the TAP, Enreach tests a large number of national and international SIP providers in order to make statements about the interoperability with the Swyx solution and the functional scope of the respective SIP trunk. These results and, if needed, configuration advice are published in Help Center articles.
Enreach is in close contact with selected SIP providers to ensure a quick troubleshooting in case of incompatibilities. In addition, tests are repeated at regular intervals to ensure consistent quality.
Despite regular retests it cannot be excluded that incompatibilities with the Swyx solution may occur due to changes in the SIP connection on the provider side or that the provided profile is no longer valid. After creating the trunk group or SIP trunk, the profile settings should be compared with the provider's information and adjusted accordingly in case of deviations.
However, should incompatibilities or problems occur with a tested SIP trunk, no claims for recourse against Enreach GmbH can be derived from this. In such cases, you can contact Enreach Support via your specialist dealer.
The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Swyx in no way guarantees the accuracy of this third-party contact information nor is responsible for it's content.
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