SIP Provider gnTel (DE)

The SIP Trunk from gnTel was first tested and released with SwyxWare 12.30.0.0.

The SIP Trunk from gnTel is a SIP Trunk with user authentication, i.e. you receive information on user ID, user name and password. The names may differ, or you may only receive a name or ID with password. In this case the user ID is identical to the user name when configuring the SIP trunk in SwyxWare.

Platforms 

SwyxWare
The SIP Trunk from gnTel can be used from SwyxWare 12.30.0.0 on. When using an earlier version of SwyxWare incompatibilities cannot be excluded and use is at your own risk.

SwyxON
The SIP Trunk from gnTel is not suitable for central connection in the data center.

Configuration 

When creating the SIP trunk group, select the profile 'gnTel (DE)'. If the profile is not included in the corresponding list, you can download the required CustomProviderProfiles.config for SwyxWare at the end of this article. For more information about using this file, see Configuration and Adaptation of SIP Providers via Provider Profiles.

When creating the actual SIP trunk, a SIP URI must be entered after entering the phone number range so that incoming calls can be assigned. The assigned number block must be taken into account in the correct format.
Example:
Number block: +49 211 99887760 ... +49 211 99887769 In this case, the SIP URI must be entered in the format +492119988776*@*.

In the codec dialog T.38 has to be deselected as supported codec.

• Incoming/outgoing national calls
• Correct Calling Line Identification (CLI) on national calls
• Holding and retrieving calls
• CLIP-No-Screening
• Toggeling between two calls
• Call transfer
• Conferencing
• Mutually supported codecs: G.711a/ G.711u
• Incoming/outgoing DTMF signaling in accordance with via RFC2833
• FAX transmission via G.711

Restrictions:
FAX transmission via T.38 is not supported

Test date:
12/01/2021 with SwyxWare 12.30.0.0

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Swyx in no way guarantees the accuracy of this third-party contact information nor is responsible for it's content.