SwyxWare 14.xx - How to fix update issues caused by the SwyxWare update

If an older SwyxWare (version 13.xx and older) is updated to SwyxWare 14.xx, it is mendetory that all SwyxWare services must be stopped.
If the services are not stopped, an incorrect update can occur, which can lead to unwanted side effects in the operation of SwyxWare.
If the update is carried out incorrectly, two SwyxWare installations will be visible on the system (Windows Control Panel - Programs and Features):

A known effect is, for example, that the SwyxWare traces are not written correctly. This is shown, for example, by the server trace (IpPbxSrv-<date>-<time>.log) so that only the server call context ID is logged in the trace.

### IpPbxSrv.exe 14.11 (Swyx.Core_14.10_20241017.1), v14.10.0.4, started at: Thu, 23 Jan 2025 12:27:12 +0100, trace file started at: Tue, 04 Feb 2025 00:26:50 +0100 ###

04 04:05:00.407 000b6c Alws SrvPBXCtl  00000145197CF6D0 000006df SPBXCallFSM::ActionOnIncomingCall       () new ServerCallContext : w8k01iepd362
04 05:00:17.837 0010b8 Alws SrvPBXCtl  00000145197CF6D0 000006e0 SPBXCallFSM::ActionOnIncomingCall       () new ServerCallContext : ryjpi11h3uj3
04 05:10:11.613 001724 Alws SrvPBXCtl  00000145197276F0 000006e1 SPBXCallFSM::ActionOnIncomingCall       () new ServerCallContext : wv3eoq8zjh56
04 05:59:44.309 0029d8 Alws SrvPBXCtl  000001451DB08FC0 000006e2 SPBXCallFSM::ActionOnIncomingCall       () new ServerCallContext : sy29xtkqxhgm
04 06:01:07.322 00203c Alws SrvPBXCtl  00000145197D0710 000006e3 SPBXCallFSM::ActionOnIncomingCall       () new ServerCallContext : v6ioyoqrlx1j

The following steps must be carried out to fix the not wanted behaviour:

1. Backup the SwyxWare database
2. Deinstallation aller auf dem Server befindlicher SwyxWare-Versionen
3. Deleting the SwyxWare database via SQL Management Studio
4. Restart the SwyxServer (Windows operating system)
5. Perform a new installation of the SwyxWare 14.xx
6. Run SwyxWare configuration wizard
7. As part of the SwyxWare configuration wizard, the created SwyxWare database backup (under point 1) must be restored
8. If necessary, it is also migth be necessary to run the SCST after completing the SwyxWare configuration wizard (depending on the system configuration and use of the SwyxWare Remote Connector)