Information:
Within SwyxWare there is a special user "Operator"which is assigned special functions.
If during the SwyxWare installation the option "Auto attendant" is also installed, the special user Operator will be created. It is possible to log in to the system (via SwyxIt!, phone) with this user, but this user cannot be operated together with a Yealink, because the SCC does not allow the specially generated user Operator to be assigned to a Yealink phone.
This is only possible by the SCC (Swyx Control Center) if the user was not created by the setup or the SwyxWare Administration (MMC-SnapIn).
If the option "Auto attendant" is not installed during an installation of SwyxWare, the User Control Operator can be created in the SCC and a Yealink can be assigned to it via the SCC.
Technical Background:
Through the SwyxWare administration and the automatic creation, the User Operator sets a special attribute in the database. Therefore a user Operator must be created exclusively via the SCC, so that the attribute is not set in the DB.
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