SwyxDECT 800 Firmware Package v.12.0.11 (v1) Released

The information in this article applies to the following products:

• SwyxDECT 800 - IP-BS1, IP-BS2, IP-BS3, IP-BL
• SwyxPhone D843
• SwyxPhone D863
• SwyxPhone D881
• SwyxPhone D883
• Swyx 14

SUMMARY

Based on the firmware v.12.0.11 for the SwyxDECT 800 base station, Enreach releases a new firmware package for the SwyxDECT 800 multicell-DECT system. The package contains current firmware versions for all SwyxDECT 800 components, both for standard installation and for the Advanced DECT-Integration feature set.

Different from the firmware package 12.0.5 (v1) the package contains the following changes:  

• SwyxDECT 800 base station: New Firmware v.12.0.11
• SwyxPhone D843 handset: New Firmware v.4.2.3
• SwyxPhone D863 handset: New Firmware v.4.2.3
• SwyxPhone D881 handset: Firmware v.4.17.8 (Unchanged)
• SwyxPhone D883 handset: New Firmware v.2.0.3

The firmware package contains the firmware for all SWXDECT 800 portfolio components. 

INFORMATION

In addition to the regular software maintenance, the firmware versions included in the package correct the following issues of the system during operation, especially in the context of the Advanced DECT-Integration function.

• Swyx Directory entries in canonical format cannot be dialed
• Swyx Call Journal get lost after roaming between 2 antennas.

Known restrictions:

• The new as-feature events are not supported for the legacy SwyxPhone D881

Known issues:

• Outgoing calls from a CTI+ controlled handset are missing the ringing tones when in
  ringing state. This issue is fixed for Swyx 14.11 with a customer hotfix, which is available on request from the Enreach support
• Easy provisioning (Adding new handsets to the system) does not work reliable in an environment with more than one DECT system. Sometimes it needs more than one attempt to register. Workaround: Restart the handset and retry the initial provisioning.

Introduced with Swyx 13 SwyxDECT 800 can be operated in 2 different modes.

• Swyx DECT Integration: For the initial set-up of the Swyx DECT Integration the DECT Master should be updated to the present FW v.12.0.11 (as usual). The update of the antennas ("slaves") and the handsets will then be done automatically as part of the Advanced DECT-Integration for SwyxDECT 800 feature.
  Before updating your DECT 800 system, please check carefully if your installation meets the requirements for the operation of the Advanced DECT-Integration feature (Swyx Online Help).  

• Standard installation w/o DECT-Integration for SwyxDECT 800: If your SwyxDECT 800 system does not meet the requirements for the use of Swyx DECT-Integration (e.g. Usage of Ascom Unite, IP-DECT GW, usage of multiple SyncMasters, Mirroring), you can continue to operate the system as usual. The update of the base stations will then be done as before, as well as the update of the handsets via the optional programming cradles or Ascom Unite.  

For installations with Advanced Swyx DECT-Integration, the firmware package is automatically made available in the Swyx Control Center in a timely manner. For installations whose components are updated via a local software distribution, as well as for standard installations, suitable firmware packages will be made available for download in the Enreach Partner Net.