Stefan Ditscheid
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Howto: Using Swyx Messenger or Instant Messaging with SwyxWare
Update: Normally a manual order as described in the text below is no longer necessary! The Swyx Messenger commissioning process is now fully automated! Further details can be found in this article:...
Howto: Swyx Flex & Swyx Purchase Model - Activation Process
Note: The activation process described below requires SwyxWare v12.10 or later! SwyxWare uses online licensing in the new Swyx Flex & Swyx purchase model. This means that the SwyxServer of a custom...
Howto: Export invoice data of the Operator as machine-readable CSV file
You can also export the data, which serve as the basis for the calculation of products obtained via operator, in machine-readable form using the operator. This data exported as a CSV file can then ...
Howto: Cancel order before delivery date
Use case: If you have ordered Swyx Meeting, Swyx Flex etc. per Operator, have set the delivery date to the future (means the order has not been delivered yet), and have changed your mind and want t...
Howto: Swyx Meeting - Ordering
The following article describes the ordering process for Swyx Meeting. With Swyx Meeting you can start your online meeting directly from your browser without having to download or install any addit...
Howto: Changing orders with Swyx Operator
To change an order for Swyx Flex or any other product with Swyx Operator, please proceed as follows: Open the order you want to change in Swyx Operator. The following options are available: Optio...
Howto: Swyx Flex - Activation process
Note: This article applies to SwyxWare v12.0x or older. If you want to activate a SwyxWare v12.10 or later, please use this article: "Howto: Swyx Flex & Swyx Purchase Model - Activation Process". S...
Howto: Swyx Flex, Swyx Purchase and SwyxON - Ordering
The following article describes the ordering process for the products Swyx Flex, Swyx Purchase Model and SwyxON. Swyx Flex is a rental product that you rent on a monthly basis and where SwyxWare i...
Important note on product orders with the Swyx Operator
If you as a Swyx Partner place orders for your customers via Swyx Operator, please make sure that you place the order in the context of your customer. This is the only way to ensure that the order ...
The Swyx Meeting Host or Guests cannot hear or see each other
If the host of a Swyx meeting does not hear the participants, or conversely the participants do not hear the host, please check that the correct audio and video devices have been selected. Both the...