Swyx 14.20

SUMMARY

We are pleased to announce the release of our new Swyx version 14.20 for SwyxON, on-premises, and Compact for Data Center!

This new version comes with many new features and improvements that further enhance the communication experience for our customers.

Highlights of Swyx version 14.20 include:

This article provides a detailed overview of the new features in Swyx 14.20.
For even more information, please refer to the attached release notes.

Entra ID Integration & Microsoft 365 Integration

SSO with Entra ID: SwyxIt! login via Microsoft account (formerly Azure AD) for users with Premium or Professional Bundle
Display Name / Email Synchronization: User names are synced with Entra ID
Foundation for Microsoft 365 Integration:
- MS Teams Presence Sync
- Calendar & contact synchronization
- Free/busy availability in speed dial contact card

Outlook Integration Now Server-Based

Name resolution, calendar sync, and free/busy display are now handled directly by the Swyx Server.
The SwyxIt! Outlook Add-In is no longer required – please do not use both systems in parallel.

Swyx AI VoiceBot Integration

Easy integration of DialoX VoiceBots via configuration in the Control Center
Integration of skills, calendar services & communication channels (MS Teams, WhatsApp, etc.

New Features in SwyxIt! & Teams Connector

Automated Provisioning: Enreach DECT 600 S/L

Automatic setup of base stations and handsets directly in the Swyx Control Center
Supported devices include: BS 600 S/L, HS 630/650/670, SwyxPhone D565/D515

Technical Improvements

Automatic TLS Certificate Download
Optimized Database and File Handling
New Control Center Views:
- Active calls overview
- Full number routing table
- Full administrative change log
Microsoft Office 2024 Support

SDK Downloads Now Centralized

Further improvements and information about fixed issues can be found in the release notes attached to this article.